Sick of Eircom Broadband Downtime? How to switch to OpenDNS


I know I’m not the only one who has really suffered this week with Eircom downtime (Apparently their DNS servers were hacked. The lady I asked about this on the phone convincingly said “Ah no, I don’t think they were hacked now, is that even possible?”) and just switched to OpenDNS, which was suggested by’s blog (Thanks Komplett!). The process was relatively painless but if you’re not tech savvy, then the guide offered for Motorola routers likely puzzled you. Luckily Thomas is here to save the day and break down the process for you. I won’t provide screenshots as I don’t think they’re necessary as it’s quite quick, but if you hit a obstacle feel free to leave a comment and I’ll help you to the best of my ability.

1) First, open your router’s settings page by opening it’s address ( if you’re using the router Eircom provides for free)

2) Hit “Expert Mode” on the left sidebar

3) Confirm that you want to enter expert mode, then click “configure” and then “connection”

4) Scroll down to “Primary DNS Server” and change it to “”. Change “Secondary DNS server” to “”.

Hit “Save and Restart Connection” at the bottom of the page, wait a few moments, and complete registration on the OpenDNS site.

And that’s it! I hope this guide helped you with your switch, and I hope you’re happy with your much more secure connection, but don’t be afraid to let Eircom know how annoyed you are with this whole situation. I’ll be expecting some sort of compensation on my bill, or Eircom can expect one less customer next year.